Motor Vehicle, Travel, Marine Cargo, Fire & Earthquake call center channels:
Hotline Call Centre: 1500 674 (MSI)
WhatsApp: +62 811 1974 5674
Here are the services you can access:
Claim Enquiries: Check claim procedures and request updates on your claim status.
Product Enquiries: Access general information about our insurance products, currently available for Motor, Travel, Marine Cargo, Fire, and Earthquake Insurance.
Complaint Handling: Submit complaints and receive timely responses with clear and transparent communication.